The employee count you subscribed for will be considered for billing & renewals
You cannot downgrade your employee count. As we need to maintain the records of the employees you Void / Terminate.
If you wish to downgrade, you can do so by raising a support ticket to support@sumopayroll.com and make sure the employee is either completely deleted from the database or is marked as void/terminated/resigned status
However you can upgrade the employee count for billing from the settings & account details menu, click on the add employees button & complete the online payment