Sumopayroll - India’s HR & Payroll on Cloud

Getting Started 17

• Do you offer free Product Updates?
• Is TAN compulsory to sign up for SumoPayroll?
• How do I subscribe to SumoPayroll?
• How can I upgrade my subscription?
• Can I upgrade my license for a single or multiple employees?

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Frequently Asked Questions (FAQ) 23

• Do you follow GDPR?
• Do you offer any customized solutions?
• What is the time frame for any customization?
• Do you offer any support for startups under the free plan?
• Does SumoPayroll support white labeling ?

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Pricing 3

• How do I subscribe for Consultants Management?
• How are the employees count validated for subscription renewals
• Where do I see my billing information?

Payroll Process 39

• How to process payroll for a batch?
• How can I pay bonus to my employees?
• How to Add Advance/Loan?
• Can I update the Pay Advance for an employee when the payroll is in Draft status?
• How to View/Download Payslips in SumoPayroll?

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Compliance 11

• Are bonus or any other interim allowances taxable?
• How is Provident Fund (PF) Calculated ?
• How is Employee State Insurance (ESI) Calculated ?
• How is HRA calculated in monthly TDS calculation if employee has house rent?
• How is HRA Calculated in Estimated TDS in SumoPayroll ?

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Expense Management 2

• Where can I add Expenses?
• How can I create new expense policy?

Direct Deposit 3

• What charges are applied on bank direct deposits ?
• Are bank details are required while employee onboarding?
• Do I need to provide my company's bank details to process direct deposit ?

Payroll Outsourcing 2

• What is payroll outsourcing?
• Why should you opt for Payroll Outsourcing?

Employees 18

• How to create an employee in Sumopayroll?
• How can I link an existing user to an employee?
• How do I invite an employee or a user in Sumopayroll?
• How do I rehire a terminated or resigned employee?
• What is the process to import multiple employees in bulk?

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Employee Self Service (ESS) 7

• Can my employee log in to Sumopayroll using their personal email ID?
• What is a User Linkup in Sumopayroll?
• How can I update the company Super Admin's email address?
• Will an employee be automatically disassociated from their user account upon termination?
• How can I configure HR notifications in Sumopayroll?

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Compensation 7

• How do I add compensation/salary details for an employee?
• How is Cost to Company (CTC) calculated?
• Is there an option to send the salary annexure?
• How to add new allowances and deductions in payroll settings?
• What is Gratuity?

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Time Clock Mobile App 5

• Is there a provision to track employees time entry in Sumopayroll?
• Can overtime be tracked when using Timeclock as the attendance source?
• How can we enable auto-approval for employee Timeclock entries?
• Does the SumoPayroll Timeclock Mobile Application track the live location of the employees?
• What can I do with the Timeclock mobile app?

SumoPayroll HR Mobile App 3

• What can I do with the SumoPayroll mobile app?
• How can I apply for leave using the SumoPayroll Timeclock App?
• Can employees submit expense claims using the Timeclock mobile app?

Timeclock 6

• How can I record a Timeclock entry?
• What should I do if I forget to Clock-out for the day?
• What should employees do if they forget to Clock In on a particular day?
• How do I configure Geo-Fencing?
• Can an employee create a leave request on a date that already has a Timeclock entry?

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Time & Attendance 15

• Is it possible to update the attendance source for an employee?
• Is there any limit/restriction for description while entering time-sheet
• Is it possible to log hours on a non-working day in the Timesheet?
• What is the process for importing employee attendance records?
• Will I be able to change the Attendance source for an employee?

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Leave Management 12

• How can I update an employee’s leave balance?
• What is the process to create a new leave type?
• What is the process to assign a leave policy to employees?
• Where do I find the details of an employee's leave usage and balance?
• How can I view the approved leave history of a specific employee?

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