Sumopayroll - India’s HR & Payroll on Cloud

Getting Started 15

• Do you offer free Product Updates?
• Is TAN compulsory to Sign-Up for SumoPayroll?
• How do I subscribe to SumoPayroll?
• How can I upgrade my subscription?
• Can I buy license to upgrade by single / multiple users / employees?

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Frequently Asked Questions (FAQ) 18

• Do you follow GDPR?
• Do you offer any customized solutions?
• What is the time frame to do any customization?
• Do you offer any support for startups under free plan?
• Does SumoPayroll support white labeling?

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Pricing 3

• Is the plan inclusive of Consultants Count?
• How are the employees count validated?
• Where do I see my billing information?

Payroll Process 33

• How to process payroll for a batch?
• How can I pay bonus to my employees?
• How to Add Advance/Loan?
• Can I update the Pay-advance of an employee when the payroll is in draft status?
• How to view Payslips?

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Compliance 11

• Can I file eTDS using sumopayroll?
• How is Provident Fund(PF) calculated?
• How is Employee State Insurance(ESI) calculated?
• How is HRA calculated in monthly TDS calculation if employee has house rent?
• How is HRA calculated in estimated TDS calculation if employee has house rent ?

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Expense Management 2

• Where can I add Expenses?
• How can I create new expense policy?

Direct Deposit 3

• What charges are applied on bank direct deposits ?
• Are bank details are required while employee onboarding?
• Do I need to provide my company's bank details to process direct deposit ?

Payroll Outsourcing 2

• What is payroll outsourcing?
• Why should you opt for Payroll Outsourcing?

Employees 15

• How to add an Employee Information for the creation of Employee's Profile?
• How can I link an existing user account to an employee?
• How do I Invite an employee to be a User of Sumopayroll?
• How to rehire Terminated/Resigned employee?
• How to Import Employees in bulk?

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Employee Self Service (ESS) 6

• Can my employee log on to SumoPayroll with his/her personal email id?
• What is a User Linkup?
• How can I update company superadmin's email address?
• On termination will the employee be automatically disassociated with the user account ?
• How can I configure the HR notifications ?

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Compensation 7

• How to add compensation/salary of an Employee?
• How is Cost to Company (CTC) calculated?
• How to add the Basic amount for employees?
• How to add new allowances and deductions in payroll settings?
• What is Gratuity?

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Time Clock Mobile App 1

• Is there a provision to track employees time entry in Sumopayroll?

SumoPayroll HR Mobile App 3

• What does SumoPayroll HR Mobile App do ?
• Can I submit Leave Request from the SumoPayroll Mobile App?
• Can employees submit expenses from the mobile app?

Timeclock 4

• How do I create Timeclock entry ?
• How to Clock out in the Timeclock if forgotten?
• If an Employee forgot to ClockIn on a particular day...
• How do i configure Geo Fencing?

Time & Attendance 8

• Can I change attendance source for an employee?
• Is there any limit/restriction for description while entering time-sheet?
• Can I add hours to a non working-day in time sheet?
• How do I import employee attendance?
• Will I be able to change the Attendance source for an employee ?

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Leave Management 8

• How to remove or add leaves for an employee?
• How to add a new leave type?
• How do i assign a leave policy to employees?
• Where can I view the employee's leave history?
• Where do I see the approved leave history of an individual employee ?

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