Frequently Asked Questions (FAQ)
General FAQs add them here.
SumoPayroll does not offer services to companies or individuals in Europe, and therefore GDPR compliance is not applicable in our case. As such, we do not h...
Mon, 21 Jul, 2025 at 4:23 PM
No, we do not offer customized solutions, as SumoPayroll is a SaaS-based cloud application. You simply subscribe and start using the application, which come...
Wed, 23 Jul, 2025 at 4:33 PM
If you require a customization, please raise a “Feature Request” ticket through the Support menu within the application. Our R&D team, in collaborat...
Wed, 23 Jul, 2025 at 4:34 PM
Yes, we offer email support for startups on the free plan. You can send your queries to support@sumopayroll.com. One of our support executives will resp...
Wed, 23 Jul, 2025 at 4:25 PM
Yes, SumoPayroll supports white labeling for enterprise clients with over 200 employees. Pricing is discussed on a case-by-case basis to create a win-win...
Wed, 23 Jul, 2025 at 4:26 PM
SumoPayroll is primarily a SaaS-based cloud solution. We do not encourage an on-premises deployment due to factors such as frequent product updates, tax cod...
Wed, 23 Jul, 2025 at 4:36 PM
You can terminate your account in either of the following ways: Submit a Request via the Support Menu: Log in to your SumoPayroll account Go to the...
Wed, 23 Jul, 2025 at 4:37 PM
SumoPayroll is secured with regulated cloud security as per industry standards.
Wed, 23 Jul, 2025 at 4:39 PM
Yes, field-level encryption is implemented in SumoPayroll to protect sensitive data from unauthorized access. This ensures that critical information like ...
Wed, 23 Jul, 2025 at 4:27 PM
Yes, you can migrate both into and out of SumoPayroll. Data Import: You can import your data using our predefined templates, making the onboarding proces...
Wed, 23 Jul, 2025 at 4:28 PM