Frequently Asked Questions (FAQ)
General FAQs add them here.
We don't offer our solution to any companies or individuals in Europe. Hence we don't have a GDPR certification. It is not applicable to India...
Thu, 18 Nov, 2021 at 4:20 PM
No, we don't offer any customized solutions, as SumoPayroll is a SaaS-based cloud application, You subscribe & start using the application buil...
Thu, 18 Nov, 2021 at 4:53 PM
Any customization if required, the subscriber shall raise a ticket to the support team with the subject "Feature Request" available within the app...
Fri, 19 Nov, 2021 at 12:28 PM
Yes, we do offer E Mail support. You can write your queries to support@sumopayroll.com One of our support executives will reply to your email or if nece...
Thu, 18 Nov, 2021 at 5:35 PM
Yes. SumoPayroll supports white labeling. Enterprise clients - Above 200 Employees We shall discuss pricing as it is a win-win oppurtunity for both I...
Mon, 22 Nov, 2021 at 12:33 PM
Sumopayroll is primarily a Saas solution which means we are cloud only. We do not encourage customers to go the route of an on-prem solution due to vari...
Thu, 18 Nov, 2021 at 4:59 PM
Please send your request from support menu or write to support@sumopayroll.com You are allowed to export the relevant data before termination.
Fri, 19 Nov, 2021 at 4:12 PM
SumoPayroll is secured with AWS with fail-safe servers located in Mumbai and Singapore.
Mon, 6 Dec, 2021 at 11:55 AM
Yes, you can migrate in & out. Your data can be exported or imported by defined templates, we can assist you if required. Hope your query is ans...
Tue, 23 Nov, 2021 at 10:53 AM