Sumopayroll - India’s HR & Payroll on Cloud
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91210-08566
Knowledge base
General
Getting Started
15
Do you offer free Product Updates?
Is TAN compulsory to Sign-Up for SumoPayroll?
How do I subscribe to SumoPayroll?
How can I upgrade my subscription?
Can I buy license to upgrade by single / multiple users / employees?
View all 15
Frequently Asked Questions (FAQ)
18
Do you follow GDPR?
Do you offer any customized solutions?
What is the time frame to do any customization?
Do you offer any support for startups under free plan?
Does SumoPayroll support white labeling?
View all 18
Pricing
3
Is the plan inclusive of Consultants Count?
How are the employees count validated?
Where do I see my billing information?
Payroll
Payroll Process
33
How to process payroll for a batch?
How can I pay bonus to my employees?
How to Add Advance/Loan?
Can I update the Pay-advance of an employee when the payroll is in draft status?
How to view Payslips?
View all 33
Compliance
11
Can I file eTDS using sumopayroll?
How is Provident Fund(PF) calculated?
How is Employee State Insurance(ESI) calculated?
How is HRA calculated in monthly TDS calculation if employee has house rent?
How is HRA calculated in estimated TDS calculation if employee has house rent ?
View all 11
Expense Management
2
Where can I add Expenses?
How can I create new expense policy?
Direct Deposit
3
What charges are applied on bank direct deposits ?
Are bank details are required while employee onboarding?
Do I need to provide my company's bank details to process direct deposit ?
Payroll Outsourcing
2
What is payroll outsourcing?
Why should you opt for Payroll Outsourcing?
Employee Management (HR)
Employees
15
How to add an Employee Information for the creation of Employee's Profile?
How can I link an existing user account to an employee?
How do I Invite an employee to be a User of Sumopayroll?
How to rehire Terminated/Resigned employee?
How to Import Employees in bulk?
View all 15
Employee Self Service (ESS)
6
Can my employee log on to SumoPayroll with his/her personal email id?
What is a User Linkup?
How can I update company superadmin's email address?
On termination will the employee be automatically disassociated with the user account ?
How can I configure the HR notifications ?
View all 6
Compensation
7
How to add compensation/salary of an Employee?
How is Cost to Company (CTC) calculated?
How to add the Basic amount for employees?
How to add new allowances and deductions in payroll settings?
What is Gratuity?
View all 7
Mobile Apps
Time Clock Mobile App
1
Is there a provision to track employees time entry in Sumopayroll?
SumoPayroll HR Mobile App
3
What does SumoPayroll HR Mobile App do ?
Can I submit Leave Request from the SumoPayroll Mobile App?
Can employees submit expenses from the mobile app?
Time Reporting & Leave Management
Timeclock
4
How do I create Timeclock entry ?
How to Clock out in the Timeclock if forgotten?
If an Employee forgot to ClockIn on a particular day...
How do i configure Geo Fencing?
Time & Attendance
8
Can I change attendance source for an employee?
Is there any limit/restriction for description while entering time-sheet?
Can I add hours to a non working-day in time sheet?
How do I import employee attendance?
Will I be able to change the Attendance source for an employee ?
View all 8
Leave Management
8
How to remove or add leaves for an employee?
How to add a new leave type?
How do i assign a leave policy to employees?
Where can I view the employee's leave history?
Where do I see the approved leave history of an individual employee ?
View all 8